SERVICE
Technical assistance
We offer professional and reliable services in the field of servicing technological lines for sorting, packaging and palletizing.
To quickly contact the service department, please complete the service request form. After sending the form, our employee will contact you by phone and arrange the details of the service's arrival.
Scope of services provided
- specialized technical inspection
- periodic inspections
- diagnosing failures and defects and removing them
- diagnosing failures and defects and removing them
- professional consultations and advice on line modernization
- training in the operation of machines and devices
- maintenance
With the convenience and needs of users of our installations in mind, we offer promotional service packages, thus ensuring comprehensive service care on very favorable terms!
The offer is addressed to both owners of machines and devices with the Sorter logo, as well as other competing companies! The promotion also applies to mandatory warranty services performed after purchasing our products.
Fill out the service form
Benefits of purchasing SORTER service packages
- immediate response to notifications
- provision of service services within 14 days from the date of notification (in exceptional cases, the deadline may be slightly extended)
- help of the best specialists
- comprehensive experience in repairing machines and devices allows us to solve any problem we encounter
- new, high-quality components and parts for machines
- protection against the costs of unforeseen repairs after the factory warranty expires
- modern and fully equipped service facilities guarantee the reliability of services provided
Terms of use of promotional service packages
- each man-hour included in the package must be used within 12 months from the date of signing the service contract
- payment in advance for each service package
- the promotional service package does not include the service technician’s travel costs
- service technicians’ working time is rounded to the next full 15 minutes.
Service packages
For each service package, we offer the purchase of an innovative line of preparations for the maintenance of sorting machines, technological lines and orchard equipment. Out of concern for the health of our customers and the natural environment, our preparations contain reduced amounts of toxic agents.
By choosing our service packages, you can be sure that your machines and devices will always be functional and fully efficient, and thus their operating time is extended without the risk of downtime!
Our team of advisors and service technicians is always ready at your disposal!
Service requests are accepted only from registered users.
